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After Sales

Our highly trained technical team offers a wide range of services on all products, field-assembled or supplied, as well as on all steam generating, air conditioning and associated equipment.

These services include the preparation of boilers for statutory inspections, re-tubes, burner repairs, on or off site conversions from/to oil and gas. Recommendations regarding maintenance and provision of service contracts for trouble free running of boiler plant is also catered for by our UK trained staff.

Spare Parts

Spare parts are provided for all our products. An extensive range of spares is carried at the company store. We have the capacity to cater for urgent breakdowns and we will offer equipment in the best delivery time, to the highest standards.

Through our comprehensive archiving of all our products, we are able to ensure that we supply the correct spare parts at the right time.

Compressed Air Systems
Al Fardan can supply, install, and commission complete compressed air packages with CompAir, Ingersoll Rand or Atlas Copco Compressors. We install compressed air pipes with air filters, regulators and lubricators.

When it comes to compressed air for commercial and industrial use, you need a specialist company that is highly experienced in the selection, supply and installation of a complete range of air compressors – from oil lubricated to oil free, rotary vane, screw and piston. We have over 25 years’ experience in the field, and all of our engineers are fully factory trained and accredited by the major manufacturers so that we can always provide a first class, dependable service.

Air Conditioning Services

Once your air conditioning unit is installed, it’s important that it undergoes regular maintenance to ensure that it continues to function cleanly and at its best. Regular maintenance can also help to extend the life of your unit and reduce the amount of electricity it consumes, not to mention that it helps to reduce the occurrence of breakdowns and the need for emergency repairs.

Of course, should a repair be necessary – perhaps your unit has suddenly stopped working effectively or is leaking – the professional, experienced team here at Al Fardan have what it takes to provide fast, effective repairs. We’ll work hard to diagnose and fix the issue in the shortest possible time, and with the minimum of disruption to you.

Whether we’ve supplied and installed the unit or not, our team will be more than happy to provide air conditioning maintenance and servicing. We offer planned preventative maintenance agreements for both our commercial and domestic customers, whether you’re new or existing, so if you’d like to find out more, please give us a call.

Air Conditioning Maintenance

You can choose the services of our maintenance division as a stand-alone option or as part of a complete package, including design and installation. Built on knowledge, experience, commitment and passion, we will provide you with a one-stop solution that means you can get on with other things while we look after your air conditioning. Our experience will enable us to understand what your business needs and tailor our service to that whether you choose:

  • Planned preventative air conditioning maintenance
  • Reactive air conditioning maintenance
Why opt for planned air conditioning maintenance with Al Fardan?

Planned maintenance is important to ensure equipment runs as effectively as possible, that the full life span is achieved and that breakdowns are kept to a minimum. We have many years’ experience in planned preventive and reactive maintenance.

At a glance:

  • You can rely on us to do what we say we will, when we say we will: we use one of the latest computerised scheduling and maintenance programs to track and co-ordinate everything
  • You’ll be given reassurance of our guaranteed service level agreements
  • We’ll tailor our contract to match your requirements, with different levels of cover to suit your budgetary needs
  • You have the peace of mind of our commitment to excellence: our engineers undergo regular training to make sure they’re fully up to date with the latest practices and developments in their field
Chimneys & Flues

With a multitude of flue systems and components available in the commercial flue market today, it is all too easy to become confused about which solution to choose.

At Al Fardan, we prefer to keep things a little simpler by offering you straightforward support and advice to achieve the appropriate solution for your particular application.

We may simplify solutions, however, this is only possible due to our extensive knowledge and experience with products of combustion, fuel burning appliances and their applications.

It is this experience, combined with our high levels of customer service, that enables us to provide cost efficient flue solutions for reliable and efficient system performance.

In association with Enervex, Al Fardan combines quality components, superior technology and experienced personnel to deliver a system that is economical, environmentally sustainable, aesthetically pleasing and reliable. In addition, our custom engineering and space saving design ensure that the project meets code requirements, as well as the high standards of today’s builders. At Al Fardan, we don’t build a one-size-fits-all venting system – we understand that each project is unique and our three-step process allows us to design a venting system that meets the specific requirements of a given job.

Al Fardan systems qualify for LEED points under the Energy and Atmosphere (EA) Materials & Resources (MR), Indoor Environmental Quality (EQ) and Innovation & Design Process (ID) sections. Al Fardan has actively promoted low-energy installations, energy savings, indoor air quality and recycling for decades – long before it became “in”.

Water Heaters

In association with Heatrae Sadia, the largest manufacturer of electric water heating products, Al Fardan bring the latest designs, quality procedures andproduct reliability to the UAE. This includes an exclusive agreement for their range of Megaflo and Multipoint Electric water heaters.

Using the latest design techniques, the products meet the highest standards in terms of durability and performance. It is this investment that ensures we can offer our commitment to quality and reliability.

Al Fardan are able to offer customer support at every stage – from specification through to installation and after-sales service. Our team can offer technical advice, on-site support and speedy delivery of spare parts.

Facility Management

From the smallest job to the largest project, from an emergency repair to planned maintenance, we can help you keep your buildings running smoothly with ahighly responsive, FM service that takes care of everything for you. You’ll have more time to concentrate on your business, safe in the knowledge that we’re getting on with the job responsibly, reliably and professionally.

Our facilities services developed from requests from satisfied customers who had seen how efficiently we worked on site. When you’re looking for facilities maintenance companies, it’s this level of commitment, flexibility and knowledge that we’d like to put to work for you, whatever facilities maintenance support you need.

Our facilities support services include:

  • Planned preventative maintenance – we’ll use our experience to design a programme for you, and based on this, our trained engineers will help you keep your buildings running at optimum efficiency. You’ll have everything tracked and co-ordinated for you, as we use one of the latest computerised scheduling and maintenance programs. We’ll tailor a contract to match your requirements, with different levels of cover to suit your budgetary needs.
  • Compliance maintenance – a total service that takes responsibility for your compliance on a regular basis.
  • Emergency response – A/C failed, no heating on a Monday morning? Electricity not working? With us in your team, you’ll always know who to call when the unexpected happens. For your business critical systems, we can provide you with cover 24/7, 365 days a year. Depending on the option you prefer, we’ll be with you within four hours if required, day or night.
Flexibility is key:

We’ll design just the package you need, based on our extensive experience, proven expertise and comprehensive training.

  • Maintenance and repair for:
    • Air conditioning
    • Heating
    • Mechanical services
    • Electrical services
  • Emergency lighting and fire alarm maintenance
  • Portable appliance testing
  • Water treatment
  • Building management systems
  • Specialist services including for: lifts; doors, barriers and shutters; CCTV; fall arrest and more.
  • Replacement, overhaul and refurbishment of plant and equipment.
  • Computerised scheduling and coordination of other visiting contractors
  • Services of a visiting handyman, including general repairs, sanitaryware maintenance, lamp replacement, fire alarm and emergency lighting testing
  • Plant history reports and full monthly maintenance reports
  • On-going monitoring of energy use
  • General technical support

This list isn’t exhaustive, so if there’s any facilities maintenance you want help with us on site, call or email to find out how we can help you.

Services for managing agents

We’ll make your busy life easier with a comprehensive, cost conscious package that includes as many of these services as you want:

  • Looking after building maintenance
  • Ensuring compliance
  • Looking after tenants

You’ll have the reassurance of a one-stop service, with one person designated to deal with your business; putting expert help from our team only a phone call away.

Why choose Al Fardan for facilities services?
  • Flexibility: you tell us what you want and we’ll devise a service round it
  • Reliability: You can always rely on us to do what we say we will, when we say we will
  • A commitment to complete transparency: on costs, mark up on equipment and relationships with a few carefully chosen contactors for highly specialist services
  • High standards: our engineers undergo regular training to make sure they’re fully up to date with the latest practices and developments in their field
  • You can expect us to be competitive on price
  • Less hassle: Whatever services you have from us, you’ll receive one invoice at the end of the month, to help keep administration to a minimum

If this is the kind of service you need from facilities maintenance companies, contact us without obligation about how we can help.

Boiler Operation & Maintenance
Regular maintenance and servicing will ensure that your industrial boiler will be safe, reliable and economical, whilst also extending its life. Save money in the long run by preventing expensive failure to boilers, burners and pipe-work, reducing emergency call-outs for breakdowns.

Al Fardan can provide planned and preventative maintenance on all types of boilers including Natural Gas Fired, Coal, Oil and Steam. We can prepare your boiler for insurance inspections to NDT SAFed SGB1 & SGB2 standards, and maintenance can be on a contracted or non-contract basis, tailored to your exact requirements. All our engineers are fully qualified, reliable, and have a wealth of experience.

We can supply a full range of spare parts for all the major manufacturers and have a fully equipped workshop for rapid manufacture of non-standard components.

Our scope of boiler maintenance work includes:

  • Preparation for statutory annual inspections
  • Preparation for 5 year statutory ultrasonic testing
  • Boiler valves maintenance, refurbishment or renewal
  • Boiler tubes maintenance refurbishment or renewal
  • Chemical de-scaling of boilers and calorifiers smoke vent maintenance, refurbishment or renewal
  • Pressure vessels maintenance, refurbishment or renewal
  • Preparation of pressure vessels for insurance inspection including ultra sonic testing.
  • ACOPS approved Oil and gas burners and stokers maintenance, refurbishment or renewal
  • Pressure Gauge and Temperature Gauge maintenance, re-calibration or renewal
  • Refractory maintenance, refurbishment or renewal including quarls, moulds and special applications
  • Calorifiers maintenance, refurbishment or renewal including renewal of tube bundles
  • Trepanning & ‘J’ Prepping BS2790
  • Renewal of lagging and insulation
  • Boiler mountings and fittings maintenance, refurbishment or renewal
  • Ancillary equipment associated with boilers including feed tanks, calorifiers, plate heat exchangers, pumps, valves, pipe work, access ladders and platforms maintenance, refurbishment or renewal
Every Al Fardan boiler is designed and manufactured in the UK and USA to unbeatable standards of specification, construction and quality.

Our team of experts deliver a premium quality product that is both highly efficient and famously reliable. Every installation, from a single boiler to a project managed turnkey multiple installation, is precisely engineered to an individual client’s needs – whether it is a fully packaged, ready-to-run system, or supply and commission only.

Al Fardan’s extensive in-house skills base enables the company to take any project from feasibility studies through design to manufacture, installation, commissioning and operation almost anywhere in the world. This total capability is supported by industry-leading operator training and a comprehensive after-sales support and spares service.

Use of cutting-edge microprocessor control, monitoring and sequence systems helps cut fuel consumption and reduce running costs, whilst further improving Al Fardan’s superb reliability and keeping extensive downtime to a minimum.

Al Fardan’s boiler range is globally renowned for reliable operation across a broad spectrum of demanding applications. Every unit is individually tailored to match the output requirements and unique demands of your site. As a result, Al Fardan boilers are the trusted solution in reliability for critical sectors like education, healthcare, prisons, hotels and bottling and food processing.

What ever the requirement, Al Fardan offers the range and flexibility to deliver solutions that match the application, from the smallest system through to the planning, management and delivery of the largest turnkey project. The complete Al Fardan offering extends to include servicing, spares and planned maintenance solutions, combined with in-depth technical support throughout the long operational life of your boiler and ancillary equipment.